tracscare - Group Staff

We employ a dedicated team of professional staff. Anyone joining our team will receive a high level of training and development opportunities. In particular, tracscare offers a unique, 'fastrac', training scheme, for suitable and interested candidates, which leads to rapid career progression.

Our Commitment to Training & Development

As an 'Investors in People' accredited company, tracscare are committed to training and developing staff.

All tracscare staff receive regular training and some attend external training day release courses. tracscare encourages promotion from within, subject to ability. Many of our Home Managers commenced with tracscare as Support Workers, through our unique 'fastrac' training and development programme.

tracscare provides a range of internal training programmes including the LDAF framework; extensive induction; understanding the clients perspective; clinical induction and more.

tracscare also provide external training with NVQ's, First Aid and Food Hygiene.

One special feature of our training for all employees is 'Studio III' training, provided at induction, which outlines tracscare positive, low arousal approach to managing challenging needs.

Staff Appraisals

Every tracscare Group employee receives regular appraisals, where they and their Manager, reviews progress, training and other needs. An initial one month support session is followed by formal appraisal on completion of the first three months of employment. A further appraisal will then be held nine months into employment and thereafter, on a yearly basis. Appraisals are supported by regular on-going supervision sessions.

We have different Terms and Conditions of Employment for each of the four companies that form the tracscare Group. It is not possible to include every variation but in general, the terms and conditions are

Hours of Work

All tracscare Group Care staff work a shift system including a share of weekend and Bank Holiday working. Full-time hours are

35 hours per week for tracs LTD
40 hours per week for Compass Care Ltd
37 hours per week for Bethany Lodge (Worcester) Ltd
37 hours per week for Honeybrook House (Kidderminster) Ltd.

All tracscare Group Care staff are required to work occasional awake or sleep-in duties at night. Day shifts may vary according to each tracscare Group company, but typically they are:-

Day shiftNight Shift
tracs Ltd8.30am to 9.00pm9.00pm to 8.30 am
Compass Care Ltd8.00am to 5.00pm
Or 9.00am to 9.00pm		10.00pm to 8.00am
Bethany Lodge7.45am to 3.15pm
3.00pm to 10.30pm
Or 9.00am to 9.00pm
(varied shift pattern)		10.30pm to 7.30am
Honeybrook House7.45am to 3.15pm
3.00pm to 10.30pm
Or 9.00am to 9.00pm
(varied shift pattern)		10.30pm to 7.30am

However, these shifts may be subject to change, according to the needs of the client group. Support Assistants may work fixed shifts and or part time shifts.

Annual Leave

tracs Ltd employees are entitled to 4 weeks paid holiday per annum. Senior Support Worker and Assistant Home Manager receive 5 weeks paid holiday. Deputy Home Manager and Home Managers receive 6 weeks paid holiday. The above entitlement includes statutory holidays.

Compass Care Ltd employees are entitled to 4 weeks paid holiday per annum plus statutory holidays.

Bethany Lodge (Worcester) Ltd and Honeybrook House (Kidderminster) Ltd employees are entitled to 5 weeks paid holiday per annum plus statutory holidays.

Staff also have an opportunity to purchase additional annual leave, subject to approval by their Home Manager

Sick Pay

A sick pay scheme is currently in operation for Tracs Ltd employees only with over 6 months service. Additional 'Duvet' days are awarded to staff with a nil sickness absence over stipulated periods.

Health Scheme

tracscare Group offers all employees the opportunity to join, a substantially subsidised, cash benefit health scheme, which provides cash sums towards hospital treatment, dental work, optical equipment and much more.

Pension

All new tracscare Group staff are invited to join a Stakeholder Pension Scheme, operated by an Independent Advisor and administered by the relevant tracscare GROUP company.

Compassionate Pay Scheme

All tracscare Group companies operate a paid compassionate leave scheme, subject to approval by a Divisional Director.

Paternity Pay Scheme

All tracscare Group companies operate a Paternity Pay scheme.

Rate of Pay from 1st June 2006

(pay rates are subject to an annual review)

Job Title Standard hours of work TRACS LTD
Hourly Rate		 Compass Care Hourly Rate Bethany Lodge & Honeybrook
Support Assistant (under21) 35/40/37 £5.30-£5.42 N/A N/A
Support Assistant (over21) 35/40/37 £5.63-£5.77 N/A N/A
Support Worker Grade I 35/40/37 £6.27 £6.15 £6.10
Support Worker Grade II 35/40/37 £6.47 £6.47 £6.40-£6.50
Support Worker Grade III 35/40/37 £7.31 N/A N/A
Senior Support Worker 35/40/37 £13,384-£15,678 PA £14,000-£16,000 £16,000-£16,500
Assistant Home Manager 35/40/37 £15,297 PA N/A N/A
Deputy Home Manager 35/40/37 £16,125.20-£16,525.60 PA £18,000 £18,000-£20,000
Small Home Manager 35/40/37 £21,000-£22,000 PA* N/A N/A
Home Manager Grade I 35/40/37 £22,000-£23,000 PA* £23,000-£24,000 N/A
Home Manager Grade II 35/40/37 £23,000-£24,000 PA* N/A £25,000+
Domestic Help N/A - N/A N/A
Maintenance Technician 40 £7.91 N/A N/A
Chef 35 £6.18 N/A N/A
Sleep Night Attendent N/A £25 per night N/A N/A
fastrac Trainee 35 £18,562 max £17,928 max N/A
Clinical Support Nurse 35 £24,000-£26,000 PA N/A N/A

* plus performance related bonus up to £2000 per annum

Staff Dress

There is no tracscare Group uniform, staff wear their own clothing, in line with the company dress code.

For an up to date list of current vacancies, CLICK HERE